Privacy Policy

Last Updated: January 01, 2025

Introduction

At Eswari Herbals, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Information We Collect

  • Personal information (name, phone number) provided during registration
  • Order information and transaction details
  • IP address and browser user agent string for spam detection
  • Comments and feedback you provide on our site

Media

Any image or video you share with us may be used for marketing purposes and stored in our records. You have the right to request removal of your media from our published materials, and we will comply within 48 hours of receiving such requests through our contact page.

Cookies and Tracking

We use cookies to enhance your browsing experience and provide personalized services. Our cookies serve the following purposes:

  • Saving login information and screen display preferences
  • Remembering your details for future orders
  • Determining browser cookie acceptance
  • Managing user authentication and security
  • Analyzing site traffic and user behavior

Data Sharing and Third Parties

  • We share data with payment processors for order fulfillment
  • Analytics providers receive anonymized user data
  • Marketing partners may receive aggregated data
  • We never sell your personal information
  • Legal authorities may receive data when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Comment data and associated metadata are retained indefinitely for spam detection and content moderation purposes.

Your Rights

  • Request access to your personal data
  • Correct any inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request transfer of your personal data
  • Withdraw consent at any time

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to maintain the safety of your information.

Contact Us

For any privacy-related concerns or to exercise your rights, please contact us through our website contact form.